pug 807

Discussion in 'Peugeot 807' started by in2minds, Apr 12, 2005.

  1. in2minds

    in2minds Guest

    anyone had any problems with the middle or rear row seats ?

    namely the fold mechanism breaking

    2 of ours have gone within a month, car is 27 months old, so I was
    wondering if it's a known/common fault

    in2minds, Apr 12, 2005
  2. In what way has it broken? I've had the actuating cable nipple come out
    of position, so the seat can be folded in half, but not the rolled
    forward so that it is only held into the car by the front two clamps
    rather than all four.

    Having said that, my 807 is just over 2 years old, and the worst piece
    of junk I've ever owned. currently it has over 30 outstanding unresolved
    faults (out of over 40 since delivery). Many of the outstanding issues
    have been present since delivery, some are as a result of the dealer's
    bodged attempts to repair other things.

    My two local dealers haven't managed to fix it, and even Peugeot UK
    apparently don't give a damn about customers. It's almost four weeks
    since I escalated it to them. They failed to reply inside two weeks,
    despite a claimed response time of 5 working days. When I called to find
    out what was happening, I was promised a call back by the end of the
    next day. They didn't even manage that. I've just chased it again, and
    been promised a call before the end of tomorrow. They appear to have
    done absolutely nothing in the last month.

    Matt (somewhat brassed off with Peugeot, after 15 years of good cars and
    service from them)
    Matthew Haigh, Apr 13, 2005
  3. in2minds

    in2minds Guest

    In what way has it broken? I've had the actuating cable nipple come
    a plastic clip/arm inside the side of the seat snapped
    the first time we took it in they said they'd fixed it but had actually
    just swapped the seats around
    now the second seat has gone, I wasn't present at the time so don't know
    if the clip/arm has snapped (makes a loud enough noise when it does) or
    the cable has come out, I'll check that when SWMBO returns later.
    couldn't agree more, the 806 was a much better car, solid and well
    built, just underpowered
    ours had done 160k miles when we sold it (to buy this POS), wished we'd
    just bought an '02 806 instead

    in2minds, Apr 13, 2005
  4. I didn't have an 806, but have gone through most of the other Pugs; must
    have done well over half million miles in them, with nothing more than
    routine problems - replacing tyres, brakes, the odd radiator here and
    there, clutches etc., and always splendid service from the dealers
    around Manchester. I always recommended the brand, they never let me down.

    Then I moved down south and bought the 807. It could be from an entirely
    different company. The dealers are next to useless, and Peugeot UK have
    been no help whatsoever. I really don't want to go down the legal action
    route, but it looks like that will be my only alternative as no-one
    seems to care enough to get this sorted. I fell sick at the thought that
    I spent £23K with these people on this junk, and now actively recommend
    that people avoid Peugeot at all costs.

    Matthew Haigh, Apr 13, 2005
  5. I reckon this comes under 'public relations' among other things. You can
    email their Public Relations Director at . He
    ought to be told how you feel...

    Ron Robinson
    R.N. Robinson, Apr 13, 2005
  6. Thanks for the suggestion Ron, I'll try contacting him.

    Matthew Haigh, Apr 13, 2005
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