407 HDI 136 - knocking engine.

I have a 407 SW HDI 136 (4K miles) that every so often makes a loud
"diesel" knock from the engine even under light throttle - between 1500
& 2000 revs. At same time the engine will hesitate on light throttle -
only happens for a few minutes. Problem will then disappear for
sometimes a eek - and then come back. Never put wrong fuel in it. 3
trips to dealer who keeps saying "no problem". Any ideas please.

 

Mine does exactly the same, although I have no idea what it is

 

Interesting that Steve. Mine is booked into Peugeot next week but I am
convinced they will find absolutely nothing so I really wonder whether
it is worth the time. Could be looking for a needle in a haystack.
Agree?

 

I agree totally, have you had the climate control problem yet?

 

No - but tell me more - what suprise is waiting for me. Have you had
the "cruise control suddenly inoperative" problem yet - that
mysteriously goes away when you re-cycle the ignition !

 

Not had the cruise control problem yet, can't wait.................

Anyway the climate control just stops working, i.e. no fan / heater and
totally no control over it. All the buttons stop working, you can't even
adjust the fan speed or alter the temp. Re-cycle the ignition, still the
same, the only way I have found how to sort it is to leave the radio on
when
you park up forcing the car to go into "Economy mode active". After this
point all works OK, until the next time. Peugeot have had the cars 3 times
now but cannot find anything wrong with it. What I have to do now is wait
for it to act up again and then drive straight into Peugeot and leave the
engine running so they can witness it for themselves. (cos they think I'm
crackers !!!!)

I'll keep you posted

Have you had any other problems ?

 

I think that all you guys said is software problem, not even electronics.
They probably screwed up several "if" functions lol. Can a car be upgraded
with new software? Like new drivers?

 

Steve

No other problems as yet. The shame is Iove the car - I have had lots
of Peugeots but never learn my lesson - they always develop a quirky
problem that the dealers can't fix. I noticed today that my service
indicator now says 2,800 miles to a service, and I have only done 4,700
miles. Is that 'cos its due a free service at 6K or has it just had an
electronic stroke! By the way - do you have the colour nav system - if
you do - can you make the compass display because desipte the manual I
can't find any menu or buttons to make it show. It hides behind the
aircon window but is never on display.

What joy !

 

In message <>

What problem is that? I haven't noticed the engine knocking either.
I did have the end of the LH indicator stalk fall off.

Martin

 

See SB's message higher up the list for an explanation of the aircon
problem.

 

In message <>

Mine has never said that. I had my 6000 mile free service last week,
and the service indicator was 14k.

I love the car too, so it's nice to know what I've got to look forward
to.

Martin

 

Hi this climate control problem is known to us. Its usually the c.c. panel
its a problem within the unit(software) personally ive done around 3/4 now
all ok.... . all the best mark ;-)

 

Well, the dealer has finally seen the problem with the air con. They have
had it since last friday !!!

They think its either a problem with the aircon panel or the IAC control
system !?!?!?!?!?!

Anyway they need to see it faut again as they will only replace the part
that is actually faulty, not both as I have suggested so I can have my car
back !!!

I'll keep you updated

 

Its a sad state of affairs - you pay all of this money and they mess
you around like this. The more I read on the user groups the more I
find out how little some of the dealer network knows. The customer
gets a raw deal. Its as though they just don't believe you when you
have a fault. Bl**dy shame really because they are great cars. I wait
with interest on progress !

 

It is indeed an appalling state of affairs. Peugeots used to be such
good cars with good support. With the newer ones, if you get one with
problems then you can be in for the long haul... and Peugeot themselves
are next to useless when it comes to helping out (or at least they were
in my case).

Matt

http://www.807faults.co.uk

 

Your website makes disturbing and worrying reading - sounds like you
had a bad time. I have had many Peugeots - all of which have had
faults that have taken ages and repeated visits to fix. The worst was
a 607 that broke down 4 times and I eventually got my money back. The
407SW I have now is great but has had its moments. My real gripe is the
customer service, the patronising attitude and the distinct feeling
that they never believe you when there is a problem. No surprise
Peugeot were right at the bottom of JD Power.
review. I would love to start a UK forum as there does not seem to be
one - and see what other people feel - although what can be done I do
not know.

 

And still am having :-( But Peugeot find it completely acceptable (or at
least refuse to admit that it isn't).

I have had many Peugeots - all of which have had

The worst part is that they don't treat you as a human being who has
better things to do than spend all your time getting a car fixed. They
simply refuse to accept that a totally unreliable car is more than an
interesting engineering challenge; it can (and has) had a huge negative
impact on my life over the last three years. Sleepless nights, hours
dwelling on it, constant worry, and then they have the barefaced cheek
to tell me I should expect problems with a new car. They also absolutely
and utterly refuse to accept any criticism of how they work.

I had considered starting one up - I have the servers to do it, but it
can be tough getting a new forum off the ground. I doubt it will have
any effect on Peugeot anyway - in my experience they simply refuse to
listen to (or respond to) anything that they don't want to hear. By
making what has happened to me public, I hope that at least I can save
some other poor soul from going through the nightmare I've had
(I have put several people I know who were considering the 807 off ever
owning a Peugeot, as they have followed my problems with growing amazement).

Matt

http://www.807faults.co.uk

 

Found a UK user group - Club Peugeot UK - www.clubpeugeotuk.org
I joined - takes a few days but they have a very good forum. Worth the
£15 joining fee

 

Right then........time for an update....

It's rather interesting that Mark B has said its the c.c panel as that is
one of the 2 things my dealer has put it down to, but they need to see it
fault again before they change anything. So now I have to wait for it to
go
faulty again and if possible drive it straight to the dealers without
switching off the engine, which is not always possible.

Mark B............Do you work for Peugeot? If so can I use your comments
below as leverage to get my problem fixed ?

 

Hi your dealership seem to be being idiots about the whole situation.Yes i
can see their point in wanting to see the fault first, as i myself hate
guessing ,as this can cause mis-diagnosis.But sometimes fault/s aren't always
apparent i.e. it might take weeks for a fault to re-show itself again.Then
you take the vehicle back to the dealership and the fault has gone!!! .This
situation can't keep occuring SOMETHING AT LEAST NEEDS TO BE DONE.Even if it
means making a logical guess at what it can be then telling the customer i.e..
... we think the fault is this BUT can't be 100 % as the fault wasn't evident
at the time of testing .Even doing this at least an effort is being made to
resolve the problem.But your dealership isn't even prepared to try and help
you .Or (and in my opinion they should have done this) the dealership can
send a E-DIAG (an e-mail) to peugeot technical who will assist them with the
problem .If your dealership says you are extremely annoyed that the problem
hasn't been resolved (which you are!!) any parts ordered anyway can be
claimed back if they don't fix the problem as they have been advised by
technical.Like i said previously it sounds like a a.c. control panel (the
part what you can see on your vehicle with the heater control switches on)
this has the e.c.u. built inside it.i work as a master technician . all the
best mark. ....... p.s. if they can't fix it bring it to ours!!! if you live
in the midlands....