307cc - 6 months old and falling apart.

Hello,

We purchased our 307cc 2.0 petrol October 2006, Brand New.

A quick heads up for those considering this car, we have had the following
issues to date:

- Anti Roll Links needed replacing. When this section broke it
sounded as if a cricket ball was clanging around in a metal tin unter the
car. 3 days without car as a result of garage time.

- Left boot light and left rear lights decide randomly to stop
working. They sometimes take shots each, and others they stop working
together. There are odd occassions where both work fine.

- About a month ago, our roof mechanism decided it was hungry and
therefore proceeded to eat the interior shell of the boot. It destroyed the
entire back casing which keeps the roof mechanics out of view / harm. About
half way throught its lunch, the roof decied it had eaten enough and wanted
a sleep - the bugger refused to budge, we ended u prequiring AA roadside
assistance to close the lid.

- Our gearstick wobbles like hell in any gear now, and when in 1st or
reverse, we often have to re-engage the gear and clutch as the first time
you go into the gear it often fails. I think both the gears and clutch are
screwed.

- We have a constant "Oil Level Warning" each time we switch the
engine on, even though our Oil levels are fine.

- The headlights are next to useless at nighttime, I really have to
use the maximum beam and foglights unless I am happy with a 1.5 to 2 metre
view of the road ahead (TOTAL).

- The roof has leaked and all window seals needed replaced, needing 4
days back with Peugeot to sort.

- The electric window controls stopped working, required a mechanic
to fix.

- Chairs have come of runners, again requiring a mechanic to fix.

- The handbrake already travels the full distance.

- It goes through an absolute alarming amount of petrol. I think
averages around 27 miles to the gallon.


Man there are others, some not mechanical, such as the 2 month delay in
delivery of our new car.

We do love the car having said all that. It looks good, seems to drive
well, is extremely comfortable, and the roof is a real cool feature on the
hot days...not sure if its worth the pain though.

Any other CC owners out there torn between a love for their car and a hatred
for the constant mechanical attention it needs?

Gary and Claire.
(PS - My new Lotus Elise 111r was delivered to the showroom yesterday, these
problems may suddenly be insignifified (dodgy word, copyright Gary W)!

 

Oh and one other thing, if any car needs a 6th gear, this is it! Sits at
4,000 revs when attempting to cruise in fifth doing 70. it's a loud 4,000
revs too.

G.

 

I take it Peugeot are doing the repairs under warranty.
4,000 rpm at 70mph in 5th sounds to me to be high revs for that speed.
Not as if a 2.0L is a small under powered engine.
GGJ

 

I will bring this up with them too, and yes all under warrenty but a pain
none the less.

G.

 

You mention a problem with the gear change, sounds to me that you are not
actually engaging 5th, more like 3rd. Certainly 4000rpm at 70 isn't right.
For comparison, my 307 HDi DTurbo 110 revs at just over 2000rpm at 70mph in
5th.

 

You mention a problem with the gear change, sounds to me that you are not

There is still a huge difference between 3rd and 5th at 70 - for example if
I am overtaking I might drop it into third and reach 70 - at a rev I
estimate of 5,500 to 6,000.

The only thing I can think is the car struggles more due to it's insane
weight.

Regardless its going back and I will get them to come out in with me for a
test.

G.

 

You should have rejected the car as totally unsatisfactory under the sale of
goods act (assuming you are in the UK).

 

Yup in the UK - however the majority of the problems have just started to
happen.

Gary.

 

Woohoo!

Now the boot button on the boot lid fails to work

When will it end!

Gary.

 

Oh and one other thing, if any car needs a 6th gear, this is it! Sits

I had a 206cc and this was loud at cruising speed but thankfully mine over
4 years was trouble free, only needing the boot struts changing (under
warranty). You must have been really frustrated!

I changed the H7 main and dipped bulbs for Philips Vision 50% Plus and the
difference was amazing.

I now have a THP 150 207cc which is still quite high revs when cruising but
thankfully the engine seems lightyears ahead (it's the one developed in
conjunction with BMW for the Mini) and is very quiet, and returns around
32mpg at 70-80. The headlight system seems to be a lot better and I've not
felt the need to change the bulbs yet.

D

 

Door locks,not working bonnet not staying closed. the list can go on
and on and on.

 

Response from Pug head office:

************************************
Hello

MODEL: New 307
REG NO: XXXXXX
V.I.N.: XXXXXXXXXXXXXXXX

Thank you for your correspondence. I was sorry to read of your issues with
your Peugeot 307.

I have spoken with your dealer, specifically the service department there,
and I understand you have taken the vehicle in this week and they have
carried out work to rectify the issues pointed out by yourself with your
vehicle.

Although we make every effort to ensure the quality and reliability of our
products, I'm sure you can appreciate, that it is not possible for any
manufacturer, to guarantee that a problem will never arise.

As with all mechanical products, motor vehicles can become subject to
unscheduled repairs from time to time, and it is unfortunate that in this
instance that has been the case.

However it is for this reason we provide a comprehensive manufacturers
warranty, and I understand that your local Peugeot dealership has repaired
the car promptly according to the terms and conditions of this warranty.

If however you are unhappy with the resolution that has been provide to you
please contact me again, preferably with a contact telephone number and I
would be more than happy to discuss the matter further.

Yours sincerely

Marcus Randall
Customer Care Manager
************************************

 

And my response....


Hi,

We love the car and are very happy with the car. We are just unhappy with
the reliability of said car. It's not the end of the world, come the time
when our warranty ends (we are selling around that point), we know to
seriously consider whether we buy another Peugeot or not. Competition for
the 307CC has been stepped up a gear with the release of the Ford Focus CC -
and having owned a Focus previous to the 307 for a few years, We know they
are reliable.

All in, I am glad we purchased a Peugeot - but will probably not do so
again.

Regards,

Gary.

 

Yes, that's the standard form reply. They were still trotting that out
to me after my car had been in repairs a couple of dozen times, with
months spent at the dealers (over three months in the last year of
ownership). Apparently I was being unreasonable in expecting the car to
ever work as advertised. I would hate to own a modern Pug that is out of
warranty...

Peugeot UK are worse than their dealers; they are masters at fobbing you
off and clearly have no idea about customer care (let alone how to build
a car - which is a shame as their cars of the 90s were great).

Matt
http://807faults.co.uk